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Brand:
The general trademark of a manufacturer by which the consumer knows its products. A manufacturer can have multiple brand names. Some manufacturers license their brand names to other producers.
IBM
Product name:
Product name is a brand's identification of a product, often a model name, but not totally unique as it can include some product variants. Product name is a key part of the Icecat product title on a product data-sheet.
ServicePac® 1 year 24x7 for Support Line for VMware on System x
Product code :
The brand's unique identifier for a product. Multiple product codes can be mapped to one mother product data-sheet if the specifications are identical. We map away wrong codes or sometimes logistic variants.
12X6780
Category :
Extending the warranty & support beyond that offered by the manufacturer/retailer, so that the purchase is covered for a longer period of time.
warranty & support extensions
Data-sheet quality: created/standardized by Icecat
The quality of the product data-sheet can be on several levels:
only logistic data imported: we have only basic data imported from a supplier, a data-sheet is not yet created by an editor.
created by IBM: a data-sheet is imported from an official source from a manufacturer. But the data-sheet is not yet standardized by an Icecat editor.
created/standardized by Icecat: the data-sheet is created or standardized by an Icecat editor.
Included since: 06 Oct 2006
The date Icecat noticed for the first time that this product was included in the price list of a channel partner
Info modified on: 08 Feb 2017 18:05:51
The date of the most recent change of this product data-sheet in Icecat.
Product views: 18734
This statistic is based on the 66464 using ecommerce sites (eshops, distributors, comparison sites, ecommerce ASPs, purchase systems, etc) downloading this Icecat data-sheet since 06-10-06 Only sponsoring brands are included in the free Open Icecat content distribution as used by 64733 free Open Icecat users .
Long product name IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x:
The short editorial description of IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x
ServicePac® 1 year 24x7 for Support Line for VMware on System x

Marketing text IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x

:
The official marketing text of IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x as supplied by the manufacturer
IBM® ServicePac® for Support Line for VMware on System x® or BladeCenter® provides remote telephone technical software support via the Support Line service for users running a VMware environment on their IBM System x servers, conveniently packaged within a ServicePac.

Service type: Remote Telephone Software Support
Coverage: 24 x 7 Severity 1 cover
Machine type: System x
Duration: 1 year

Support Line for VMware on System x or BladeCenter plus Blades is an integrated, remote support solution for VMware environments running on IBM System x or Blade servers. With this service, you get remote telephone-based assistance with the following types of questions:

Usage and installation
Product compatibility and interoperability
Interpretation of product documentation
Diagnosis information review to aid problem determination/isolation
Configuration samples
IBM and non-IBM database searches
Defect support
Electronic support (where available for problem submission)

In addition, 24x7 severity 1 coverage is provided.
Short summary description IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x:
This short summary of the IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x data-sheet is auto-generated and uses the product title and the first six key specs.
IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x, 7x24
Long summary description IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x:
This is an auto-generated long summary of IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x based on the first three specs of the first five spec groups.
IBM ServicePac® 1 year 24x7 for Support Line for VMware on System x. Service time (days x hours): 7x24
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Features
Number of years
Period of time over which the product may be used.
1 year(s)
Features
License quantity
The number of software licenses, which are contracts which allow a business or individual to use a piece of software.
2
Service time (days x hours)
7x24