HP 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 (InWarranty)

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  • Brand : HP
  • Product name : 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for HP Latex R1000 (InWarranty)
  • Article code : U42G4E
  • Category : Warranty & Support Extensions ✚
  • Data-sheet quality : created byHP
  • Product views : 830
  • Info modified on : 21 Apr 2023 11:47:01
  • Bullet Points HP 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 (InWarranty) :
    • - Reduce downtime by self-repairing issues
    • - Remote access
    • - Part replacement
    • - Limited next business day onsite hardware support
    • - Defective media retention
  • Long product name HP 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 (InWarranty) :

    4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for HP Latex R1000 (InWarranty)

  • HP 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 (InWarranty) :

    Shared Support Service for Large Format Production Printing Solutions provides remote assistance and limited onsite support for your covered HP hardware and software, helping you to improve production uptime. You must have a minimum of two Technicians Certified on Level 2 Operator training. Level 2 Operator training will train your staff in the technical knowledge required to handle many of your support needs.

  • Short summary description HP 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 (InWarranty) :

    HP 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 (InWarranty), Exchange w/HP Onsite, Onsite, In warranty, Standard workdays - 9 hours, 4 years, Next business day response

  • Long summary description HP 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 (InWarranty) :

    HP 4 year Shared HW Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 (InWarranty). Support type: Exchange w/HP Onsite, Place of service: Onsite, Warranty coverage: In warranty

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Reasons to buy
  • Shared Support
    Reduce downtime by self-diagnosing, troubleshooting and repairing some issues without waiting for HP.
  • Remote diagnostics
    When a problem occurs, an HP-authorized support agent will perform remote troubleshooting to diagnose the issue and, if possible, solve it immediately.
  • Limited onsite support
    If the issue cannot be resolved by your certified technician, an HP-authorized representative will provide up to two on-site support visits a year on covered hardware products to return them to operating condition.
  • Defective media retention (DMR)
    DMR allows you to retain defective or broken disk drives after the replacement has been installed. This feature allows you to securely dispose of the drive according to your company's security regulations.
Specs
Supplier features
Support type Exchange w/HP Onsite
Place of service Onsite
Warranty coverage In warranty
Coverage details Standard workdays - 9 hours
Duration 4 years
Response time Next business day response

Supplier features
Service method Part exchange and Onsite
Additional information Limited onsite visits
Additional support option Defective media retention
Care Pack type Electronic
Coverage period 48 month(s)
Warranty type S
Logistics options Parts shipped next business day